Payments
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Payment & vouchers/discounts
Which payment methods are available?
You can pay conveniently with PayPal, credit card, Klarna, Apple Pay, Google Pay or by bank transfer (prepayment).
Please note that paying by bank transfer can delay shipping, as your order is only sent once we have received the payment.
We also offer country-specific payment methods such as eps transfer (Austria), iDEAL (Netherlands) and Bancontact (Belgium).
What are the bank details for a bank transfer?
IC Music and Apparel GmbH
Postbank Leipzig
BIC: PBNKDEFFXXX
IBAN: DE53 8601 0090 0397 7059 04
Reference: your order number
How long does a bank transfer take?
For bank transfers, please allow bank processing times of 3 business days (Monday to Friday).
Can I change the payment method afterwards?
No, the payment method can unfortunately no longer be changed once the order has been completed.
In that case, please contact our customer service. We can cancel the order for you so you can place a new one with your preferred payment method.
When will I receive an invoice?
As soon as your order has been shipped, you will receive a shipping confirmation as well as a separate email with your invoice.
How do I redeem vouchers and discount codes?
Promotional discount codes can be redeemed at checkout. In addition, you can enter and apply them already in the shopping cart.
Why isn't my discount code working?
Discount codes come with varying redemption terms and are time-limited. They may have a minimum order value or be tied to other conditions. These conditions are explained in the email or on the page where you found the discount code.
In addition, discount codes can only be used once and become invalid as soon as the order is completed.
Didn't find the right answer? Just use our support form. Please allow a processing time of around one business day.